No account? Create one here
HOW TO BUY
To make a purchase at Silbon you have to follow the following steps:
- Choose the product you want to buy and click on the image or on the add button.
- Before adding the product, check that you have chosen the right size.
- Click on the "Add to shopping cart" button corresponding to the product you want and it will be added to your "Basket".
- Repeat the operation with all the products you wish to buy.
- Once you have added all the items you wish to buy to your shopping cart, the next step is to place your order as a registered user or as a guest if you do not wish to create an account.
- Choose to pay by credit or debit card, bank transfer or PayPal.
My shopping cart
Adding items to the shopping basket without completing the checkout process does not constitute a reservation. The price and availability of products stored in the shopping cart are subject to change. You will find the latest price for each product in the shopping cart.
Cancelling an order
If you wish to cancel an order that has just been processed, please log in to your account, select "My orders" and select the order you wish to cancel. The "cancel order" function is active as long as the order has not been shipped.
Once an order has been cancelled, and you want to order it again, you will need to place a new order.
Change delivery address
If you need to change your delivery address, please contact our online customer service department in the "contact" section as soon as possible.